The Value and Value name should match the details of your organization. Key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\AutoDiscover Create a new XML file in the notepad and input the following entries.The Autodiscover URL should not work anywhere else except your corporate network. The above URL should give an error message that it is an invalid request. To run this process, you need to login to Outlook Web Access from outside your corporate network and then input the following Autodiscover URL The first method checks if the domain account has been set to an alternative URL.Solution at the end user-levelĪll the above-mentioned methods are suitable at the server levels, but some workarounds can help you in fixing the issue at the user-level itself.
You need to restore autodiscover XML file to the web server hosting to your website.Īfter placing the file, you can check the autodiscover using the MS Remote Connectivity Analyzer.Īll the three methods require only some changes in the hosting web server and the autodiscover may start working again. Put the XML redirect file on the web server of the hosting domain. The second method is to use the SRV DNS record to make the autodiscover feature useful again. You can visit the URL by logging in to the Outlook Web Apps if the error returns the ErrorCode 600, then you can go ahead to add the CNAME record to the external DNS. Use the Autodiscover URL and check whether it is working – Let us see some useful techniques one by one – Troubleshoot the Autodiscover not working problemĪn administrator can try multiple methods to diagnose and troubleshoot to remove the error related to the autodiscover feature. They both tell about the health of Autodiscover, and it is imperative in case of an error or corruption.
#1and1 exchange 365 outlook settings Offline
The command will check the health of auto discover feature and bring a list of all the related services like – availability service, offline address book, and unified messaging. Test-OutlookWebServices -identity: –MailboxCredential (Get-Credential) If you are facing the autodiscover error, then you can check the status of the autodiscover using the PowerShell command or MS Outlook. The user profile is automatically configured and requires the least assistance from the user. Verify the Auto discover not working issueĪuto discover is an advantageous feature which lets the user account automatically connect to Exchange Online.
#1and1 exchange 365 outlook settings verification
This situation is contrary to the normal pop-up of the dialogue box asking permissions to the website for Office 365 account configuration via Autodiscover URL and server settings which involves the verification of DNS for Autodiscover record basically. You may face some errors during the setup, like the following one.Īutodiscover cannot process the given e-mail address. When you try to configure a new account of Office 365 in MS Outlook, then the profile is not created automatically.